You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

DT83's avatar
DT83
New member | Level 2
7 months ago

Team members receiving emails inviting them to edit the folders I uploaded

Morning All   I have uploaded folders this morning and everyone within the Dropbox group have had an email from myself (via Dropbox) inviting them to edit said folder.   This is the first tim...
dropbox business
Notifications
Share
  • AliceDropbox's avatar
    AliceDropbox
    6 months ago

    Hi everyone! I'm the Product Manager for this feature. Thank you all for the feedback! We are planning to update this so the default checkbox is OFF. When you (or team members) create a new team folder, you'll have to check the box if you want to notify other members of the shared folder you have created a new folder

     

    Our engineering team is in the middle of this update so this should be rolled out in the next week or 2. Thank you again everyone for your feedback and patience!

BillGr's avatar
BillGr
Explorer | Level 4

Good morning,

 

Our company uses Dropbox daily to upload construction drawings for the field members to have access to. 

 

As of this morning (June 24/2024) we are getting multiple complaints back to the office because of notifications to users emails/phone notifications about every item being uploaded to Dropbox. 

 

Often I'll upload 10-20 folders a day with multiple files in each and our field users just locate the file that was assigned to them. However, now every user is being notified that I've uploaded each project and is being overwhelmed with notifications. 

 

Is this a new update that dropbox put out over the weekend?

 

Also is there a way from my end to turn this off or do each of my field guys need to now go into their settings and disable notifications? 

 

Thanks for your time,

 

 

dealersubmit's avatar
dealersubmit
Explorer | Level 4
6 months ago

I am also running into the same issues this morning with my team. I am getting lots of complaints about the extra email notifications going to the members accounts. This is happening any time a link is created, a folder is made, or anything is uploaded. 

 

Is there a way to turn this off ASAP? 

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!