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Forum Discussion

HairyScot's avatar
HairyScot
Helpful | Level 5
8 months ago

Red dot with white 1 in Windows system tray. How do I get rid of it?

How do I get rid of this?

This appears in my Windows system tray and I can find no way to get rid of it.

Have tried reinstalling but that didn't help.

Desktop
Notifications
Windows
  • HairyScot's avatar
    HairyScot
    8 months ago

    I couldn't see all of the desktop app's window.

    Had to adjust the DPI scaling for the app.

    Problem solved, thank you.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hi HairyScot - thanks for your post and happy Monday!

     

    This icon means that there's a notification waiting for you in the desktop app. Have you tried clicking on the app's icon and the bell icon from there to see if you can find any notification? 

     

    Let me know and we'll take it from there.

    • HairyScot's avatar
      HairyScot
      Helpful | Level 5
      8 months ago

      I couldn't see all of the desktop app's window.

      Had to adjust the DPI scaling for the app.

      Problem solved, thank you.

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