Forum Discussion

Helpful | Level 5

8 months ago

Red dot with white 1 in Windows system tray. How do I get rid of it?

This appears in my Windows system tray and I can find no way to get rid of it. Have tried reinstalling but that didn't help.

HairyScot
8 months ago
I couldn't see all of the desktop app's window.
Had to adjust the DPI scaling for the app.
Problem solved, thank you.

Helpful | Level 5

I couldn't see all of the desktop app's window.

Had to adjust the DPI scaling for the app.

Problem solved, thank you.

Dropbox Staff

8 months ago

Awesome news HairyScot!

Enjoy the rest of your week ahead! 😻

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!