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Forum Discussion
I was part of a Dropbox Team but now it seems everything is gone.
Hello everyone,
I tried to login my dropbox account but everything is gone.
I was working on a project with a team couple of months ago and they made me switch my personal account to their te...
Rich
Super User II
Super User II
NicoDF wrote:
Is there any way you could help me find my files as the structure is still on my computer?
I mean since I have a trace of the files it is not possible to recover them this way?
That wouldn't be possible. If the team admin removed you from the team and didn't transfer the files, there's no way to recover them.
The only possibility would be if you were removed from the team less than seven days ago, in which case the team admin could restore your account then convert it. However, since you were able to create a new account with the same email address, that time has likely already lapsed.
So that means basically, without a warning, my files are potentially gone?
- Rich
NicoDF wrote:
So that means basically, without a warning, my files are potentially gone?
The warning came when you first joined the Business team, when Dropbox gave you the option to move your personal files into a new account.
When you joined the team, you basically transferred ownership of your account to the team admin. If they later decide to remove you from the team and they don't convert the account back to an individual account, the account is deleted.
