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Forum Discussion
Free Account Hacked - Password and e-mail changed
I think someone got the password to my Dropbox account and changed the associated password and e-mail account. Is there anything I can do?
Thanks
edit: I see someone else had the same pr...
Reset the password via www.dropbox.com/forgot ?
Megan
Dropbox Staff
Dropbox StaffHey HCAhydrographics, how are you today?
Are you sure you're checking the correct email address and that you don't have a different one?
Another thing you may want to remember is to reply back to Lex at the email address they have sent you.
Thanks a lot!
Are you sure you're checking the correct email address and that you don't have a different one?
Another thing you may want to remember is to reply back to Lex at the email address they have sent you.
Thanks a lot!
I have not received an email from anyone, I cannot click the ticker reply because when I do it sends me to the main page of contact support.
It is an old email, I have created a new account for school. I also wrote the ticket in this one because it wont allow me to write you unless I have an account already.
It is an old email that the hackers changed the phone number and contact info to so I can no longer access my google.
The old dropbox account has photography photos of me, and I only created that dropbox to retrieve those folders in a folder from my photographer.
I can prove the account and those photos are me, I just need those photos.
The photographer no longer has those photos since the shoot was in 2015, and I never expect someone to hack into my email. I now work in cybersecurity because of it.
my new account is associated with my protected gmail - [Removed as per Community Guidelines]
the old email associated is [Removed as per Community Guidelines]
