We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

ughnett's avatar
ughnett
Helpful | Level 6
2 years ago

Randomly started getting dropbox community email notifications in French? help

I think I checked all settings everywhere but language settings are all set to English, so I have no idea why I started getting dropbox community emails in French & cannot figure out how to change it...
(it's only for community email notifications for subscriptions/saved things activity/etc.)
  • December 17-18
    and just for the ones "a post has matched your search" type ones. My emails so far have been in English now the last few days, so hopefully it was a glitch?
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi ughnett, thanks for bringing this to our attention.

     

    In general, the language would be set from the forum profile settings page. Is the language correct there?

     

    This will help me to assist further!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        When was your first email sent to you in French? Is it for any email sent regarding the community?

         

        Could you try temporarily switching to French and then back to English to see if this helps?

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!