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Forum Discussion
Communications look like Spam
Hi.
What's going on with your e-mailers or whoever there is spamming my mail every week. Headers: "Alert alert", "Open ASAP", "Review ASAP", "Attention!", "This is urgent".
Please stop. You sound like some clickbait tabloid magazine trash. I don't mind if my dropbox is full, it's okay, and I will not upgrade my account. Get some journal and public relations education for your workers.
Rimpulo wrote:
What's going on with your e-mailers or whoever there is spamming my mail every week. ... I don't mind if my dropbox is full ...
Have you turned off the notification in your account?
- Rich
Super User II
Rimpulo wrote:
What's going on with your e-mailers or whoever there is spamming my mail every week. ... I don't mind if my dropbox is full ...
Have you turned off the notification in your account?
I would like to add that this morning I received a completely legitimate-looking spam email. The only way I was able to identify it was via two red flags: 1) it said I needed to complete my dropbox setup (with ATTN in the subject line) but I have had a Dropbox account for years and 2) the no-reply email address was "no-reply@em-s.dropbox.com" which is very similar to but *not* Dropbox's usual no-reply email address. I figured I would post my phishing problem here in case anyone else is having these spam emails and needs a sanity check.
- Nancy
Dropbox Staff
Hey ilovemath! Thanks for posting on the forum.
“@em-s.dropbox.com" is actually an official Dropbox domain (you can also click on this Help Center article to see more info).
Is this the first email of this sort that you’ve received? Is the email address that it was sent to the same as the one you see here?
I jsut received an email from Dropbox <no-reply@em-s.dropbox.com>. The title was "Enclosed: Your download is waiting".
No download was waiting. Instead it asked me to download the Dropbox desktop app.
This tactic is spamming! I would have contacted dropbox directly but they make it very difficult.
Please dropbox, do not use spammer tactics to promote your brand.
If you want to promote your app, use that subject. Do not tell me a download,is waiting, or that thousands of women are waiting to chat with me, or that you want to use my bank account to lauder the procedes of a UNRWA contract
- Jay
Hi Rimpulo, thanks for bringing this to our attention.
Are you certain these are emails from official Dropbox domains?
Could you attach a screenshot with an example email you're getting, while hiding any personal info?
This will help me to assist further!
- Hi,
Thanks for reply. It seems you can not attach a screenshot here. Well here's one I uploaded on ImgBB: https://ibb.co/S6nphRh .
Sender is no-reply@dropbox.com.
