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Forum Discussion
gkgriffith
4 years agoExplorer | Level 4
Quicken Coupon says "code already used"
Quicken offers a coupon for 5GB free Dropbox storage for Quicken subscribers. However, upon submitting the code, Dropbox says my code has already been used. This seems to be a common issue as there a...
Rich
Super User II
gkgriffith wrote:
However, upon submitting the code, Dropbox says my code has already been used. ... How can I resolve this?
You'll need to contact Quicken and they'll likely need to issue you a new code. They've been handing out "used" codes for years now, and it's something that only they can resolve for you.
gkgriffith
4 years agoExplorer | Level 4
Thank you, Rich!
I chatted with Quicken Support and they were able to email me a new code that worked. I've entered the new code and received the 5GB of storage for Dropbox.
- slcochra3 years agoExplorer | Level 3
Can someone help? I contacted Quicken support and they told me it was a Dropbox issue. There is no way to directly contact Dropbox support.
- Mark3 years agoSuper User II
Quicken are giving you the run around I'm afraid, its there issue,
- MisterBill3 years agoNew member | Level 2
I call BS on this. I currently have the same problem and Quicken support had to call Dropbox support, and I had to provide a screenshot of the code from the Quicken website. After uploading that and saying how ridiculous it is, Quicken support said "I appreciate that William, I hope they accept me that, they are very picky."
Ridiculous that this should be so difficult to resolve.
After about 30 minutes in the chat, I finally got a new code and it worked.
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