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Forum Discussion

Anas1's avatar
Anas1
Explorer | Level 4
5 years ago

My Dropbox account was deleted due to inactivity, can I get back my referral space?

Hi, My account was deleted as I was inactive for over a year, and I understand that but is it possible if I can get back the space I earned through referrals to friends previously and yes, I regist...
Account Access
Account Settings
Storage space
  • Daphne's avatar
    Daphne
    5 years ago

    Hey there Anas1, I hope you're well today!

    To see if there's anything that we can do for you in this situation, I've reached out to your email address linked to your Community profile.

    Please just check your inbox when you have a moment and we can take it from there.

    Thanks!

Meegeeq's avatar
Meegeeq
New member | Level 2
5 years ago

Please help, I missed the first emails and now my drop box was deleted. Can you please help? Many cute baby pictures😔😪
[Email address removed by moderator]

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    5 years ago
    Meegeeq wrote:

    Please help, I missed the first emails and now my drop box was deleted. Can you please help?

    You can try contacting Support directly, but if the account has already been deleted due to inactivity, it's unlikely they'll be able to recover it.

     

    Open your ticket here: https://dropbox.com/support
    Track your ticket here: https://dropbox.zendesk.com

     

    Replies take approximately 1 - 3 business days with Plus, Professional and Business users getting priority (longer for Basic users).

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