We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Michael G.88's avatar
Michael G.88
New member | Level 1
9 years ago

My account was suspended, how can I access it again?

Hi I have been using DropBox for a long time to send the files to my customers. Recently, one of my customers invited me to join her Business Team. I accepted the invitation, but I was suspecting...
Account Settings
  • Richard P.'s avatar
    Richard P.
    9 years ago

    You need to talk to the admin of your friends Business Team, as it sounds like you accepted an invitation to join their business account, which (unless you follow the prompts otherwise) will subsume your account into the business account. Only the team admin can do anything about this at this stage.

Richard P.'s avatar
Richard P.
Icon for Super User alumni rankSuper User alumni
9 years ago

You need to talk to the admin of your friends Business Team, as it sounds like you accepted an invitation to join their business account, which (unless you follow the prompts otherwise) will subsume your account into the business account. Only the team admin can do anything about this at this stage.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!