You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Soul_Catcher97's avatar
Soul_Catcher97
New member | Level 2
2 years ago

Administrator suspended my account help.

Hello, I recently got an email saying that the administrator had suspended my school Dropbox account is there any way I can get access to my account? And get my pictures..
  • Hi Soul_Catcher97,

     

    You need to talk to the administrator of your schools Dropbox account, as it sounds like your account was created under a Dropbox Business account. They will be able to unsuspend your account, or if it's been deleted, they may be able to help recover your files. You can find information about this process in this Help Center article

     

    Regards,

     

    Dropbox Community Team

  • Emmet's avatar
    Emmet
    Icon for Community Manager rankCommunity Manager

    Hi Soul_Catcher97,

     

    You need to talk to the administrator of your schools Dropbox account, as it sounds like your account was created under a Dropbox Business account. They will be able to unsuspend your account, or if it's been deleted, they may be able to help recover your files. You can find information about this process in this Help Center article

     

    Regards,

     

    Dropbox Community Team