You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Sean Grattan's avatar
Sean Grattan
New member | Level 2
2 years ago

Link personal account with another personal account.

I am trying to link 2 personal accounts - my own, and the one my boss uses (the business I work for is very small, basically just myself and my boss).

 

I only see an option to link a team account:

 

I'm not sure if not sure if there is meant to be a separate link for a personal account?

 

If I click Link accounts, and enter my boss' personal credentials, I get an error saying "Sign in to a team account":

 

 

 

 

 

 

 

 

 

 

 

 

 

So this leads me to think that there is in fact a difference between signing in to a teams vs personal account.

 

Help me please Dropbox community 🙂

  • Rich's avatar
    Rich
    2 years ago

    Sean Grattan wrote:

    Does the Professional count as a business plan? Or perhaps it is only the Standard, Advanced and Enterprise that are "business"?


    Standard, Advanced and Enterprise. Professional accounts, while marketed as "business" because they contain some of the features found in the actual Business accounts, are still considered an individual account and can not link to another individual account; only a Business account.

     

    Since it's just the two of you, your best option really is the use of a shared folder.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Hi

     

    There is a difference - you need to be on a paid for Business account which has multiple licences. It isnt possible to link 2 personal accounts (even if they are paid).

     

    Also, I notice you said you use the same account as your boss. Please stop immediately it is against the terms of service of Dropbox and your boss is risking having the accounts banned without warning which WOULD cause all data to be deleted/lost and not recoverable. 

     

    You must use a separate account with shared folders sharing between them. 

    • Sean Grattan's avatar
      Sean Grattan
      New member | Level 2

      Hi Mark, thanks for your reply and for the heads up about the potential terms violation. Can you please specify what term I am potentially violating? I use my boss' account for work related tasks only - I have no plans or desires to put my personal stuff there. The reason I am wanting to link the accounts is so that I can access my boss' stuff via my computer desktop folders. Using a browser is fine, but the specific tasks I need to do (folder reorganization) would be easier via the desktop.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        Sean Grattan wrote:

        Can you please specify what term I am potentially violating? I use my boss' account for work related tasks only ...


        Personal accounts are personal, intended for one individual. You shouldn't be signing in to your boss' account. It's against the Terms to share accounts. If you're signing in to your boss' account, that's a violation of the terms and could result in your boss' account being suspended.

         


        From here (emphasis mine): https://www.dropbox.com/terms
        Help us keep Your Stuff protected. Safeguard your password to the Services, and keep your account information current. Don’t share your account credentials or give others access to your account.

        The correct way to do this is to each have your own separate account and you create a shared folder between them. Anything placed in the shared folder can be accessed by both accounts.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!