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colintr's avatar
colintr
Explorer | Level 3
2 months ago

Can I sync two personal accounts on one computer?

I have 2 separate dropbox accounts. One is my personal account and one is my Dropbox Plus account for my work (they use separate email addresses). I want to be able to have both dropboxes available at the same time on my imac.

 

I am logged in to my personal account, when I click on the icon in the top menu bar and then on my avatar the only option I can see are to add a Team Account which I don't have (I did try it and it didn't work). There doesn't appear to be an option to log out of my personal account and log back in to the Plus account.

 

At the moment I am having to use my web browser to access the Plus account which is not as easy to use as the desktop app. Is it possible to be logged in to both accounts at the same time or is there an easy way to add the plus account to the app and quickly switch between the accounts using the desktop app?

  • Happy to see that your issue is now resolved colintr!

     

    If you need something else, please let me know and I will be more than happy to help every step of the way! 😀

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi colintr, thanks for contacting us.

     

    Currently, it isn't possible to have two personal accounts linked in the same way as a personal and work account, in order to have both accounts syncing with separate Dropbox folders.

     

    As a workaround, although this isn't a normal process, you could create a new computer profile, and log in to the other Dropbox account there in the Dropbox desktop application. This way the files would sync on that profile. However, it still wouldn't be easy to transfer files from one account to another, and files will only sync when you're accessing that profile.

     

    If you have any further queries, feel free to message back.

    • colintr's avatar
      colintr
      Explorer | Level 3

      Hi, thanks for the reply.

      I don't need to transfer files between the 2 accounts or link them in any way, I suppose I'm looking for a way to switch between profiles easily. At the moment if I log out of my personal account it quits the desktop app, when I relaunch the app it automatically logs me in to my personal account without giving me an option to change the account. So the only way to access the Plus account if using the web browser.

       

      Can you explain what you mean by "create a new computer profile" please, that sounds like it might work for me.

       

      Thanks

       

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        A computer profile is basically the username you use to log in to your machine. As it sounds like you're using a Mac, since you mentioned a menu bar, these steps from Apple should help.

         

        Just so you're aware, I'm not sure how fast it is to switch profiles on a Mac device, so it may not be 100% suitable. Bear in mind also that the files on the other computer profile might not be accessible by the normal profile you use, so it could get a little confusing when trying to access those files.