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Forum Discussion

Tu R.'s avatar
Tu R.
New member | Level 1
10 years ago

Invalid Email Or Password - Login issue

My team has dropbox downloaded on several devices. Mobiles & Tablets: both IOS and Android. Computers: Mac and PC - yet for some reason we cannot go online (tried most browsers) and access the dropbo...
Account Settings
Error Messages
Security
  • Mark's avatar
    Mark
    8 years ago
    Hi Rainbear,

    Are you using a recent version of Dropbox? www.dropbox.com/downloading

    Does Dropbox give you any errors when it fails?
Rastaman's avatar
Rastaman
Explorer | Level 4

I have UNINSTALLED and REINSTALLED dropbox THREE TIMES on this laptop to no effect. Attempting to log in using my absolutely correct email and password results in an “Invalid email or password” notification. How many days am I going to have to spend on this issue in order to resolve it? Why is this IMPOSSIBLE TO RESOLVE?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Try resetting your password to a less complex one just while you set it up and see if that helps?

 

OR if you already have 3 connected devices (as a free user) unlink an old one at https://www.dropbox.com/account/security

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