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wadson87's avatar
wadson87
New member | Level 2
10 months ago

"Invalid current password" msg on change password page even though I've just logged in with that pw

I can log in to my account fine, but when I go to change password it says "Invalid current password" in red It's definitely correct, I have just logged in with the same password, and I've tried mul...
Account Access
Dropbox Passwords
Security
  • Jay's avatar
    Jay
    10 months ago

    Hi wadson87, thanks for bringing this to our attention.

     

    Could you try resetting the password directly without logging in by using this link?

     

    Let me know how it goes!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi wadson87, thanks for bringing this to our attention.

 

Could you try resetting the password directly without logging in by using this link?

 

Let me know how it goes!

  • Aquadive Engrg Pte Ltd's avatar
    Aquadive Engrg Pte Ltd
    New member | Level 2
    3 months ago

    Jay if you cannot  get payment from me I can't do anything as i can't change the oassword

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      Hey Aquadive Engrg Pte Ltd - could you provide some additional information about the issue you're facing as it's not quite clear to me? 

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