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Forum Discussion

New member | Level 2

9 months ago

I'm not receiving the email to verify my account, any help?

Hi I can't receive a verification email. I've requested multiple times. I have added no-reply@dropbox.com to my contacts.

Please help.

Vincent

Account Settings

Megan
9 months ago
Hey V1teo, I hope you're doing well!

Have you also tried requesting for the verification email from a different browser, or incognito mode, by any chance?

Keep me posted!

Megan
Dropbox Staff
9 months ago
Hey V1teo, I hope you're doing well!

Have you also tried requesting for the verification email from a different browser, or incognito mode, by any chance?

Keep me posted!
- V1teo
  New member | Level 2
  9 months ago
  Hi Megan
  
  Perfect, thank you I changed browser and it worked.
  
  Also I have paid for a dropbox plus annual subscription via the Itunes app, but it's not showing on my account?
  - Megan
    Dropbox Staff
    9 months ago
    Hey V1teo, awesome news!
    
    We're one issue down.
    
    As for your subscriptions: have you tried restoring your purchases by any chance?

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