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Forum Discussion
I'm not receiving the email to verify my account, any help?
For the validation of my account, I do not receive the mail from dropbox in my mailbox ... an idea?
Hannah
Dropbox Staff
Dropbox StaffHey Phil80, thanks for posting on our Community!
Can you check your spam folder, to see if the email went there?
If not, try adding no-reply@dropbox.com to your email contacts and then try to verify your email address again.
Let me know how it goes.
Can you check your spam folder, to see if the email went there?
If not, try adding no-reply@dropbox.com to your email contacts and then try to verify your email address again.
Let me know how it goes.
Hi @Megan, having same issues, i cannot verify my new email address, the email never get to my inbox, I have already try all the options in this forum, as follows
- Cehcking spam folder
- From diferente browsers
- From private / incognite window
- Add contact no-reply@dropbox.com
With no luck, I saw you could help to solve other this issue, very grateful if you could address me, it is very important for me to be able to change the email of my dropbox account.
