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Forum Discussion

jro76's avatar
jro76
Explorer | Level 3
5 months ago

Never received verification email

As others have had the same issue, so too am I not able to receive the verification email to verify my email address.  I have tried the "resend email" numerous times as well as checked spam/junk, clu...
Account Settings
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey there jro76 - sorry to hear you're having issues with this.

 

Since you've tried most of the troubleshooting you could from your end, may we reach out via email to have a further look internally?

 

Let us know and we'll reach out to the email address that's associated with your profile here, on our Community. 

 

Thanks!

  • jro76's avatar
    jro76
    Explorer | Level 3
    5 months ago

    Yes please do! You can't do much on Dropbox without verifying your email. Thank you

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      5 months ago

      Hey jro76!

       

      I just emailed you about this issue and we'll continue there.

       

      Thanks!

      • jro76's avatar
        jro76
        Explorer | Level 3
        5 months ago

        Hi Hannah.

        I just responded to your email.

        Thank you !

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