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MJC23's avatar
MJC23
Explorer | Level 3
10 months ago

Dropbox Document Not received in GMAIL

Hello,  

 

I have been provided a link to sign a document. When I click the link, it routes me to the Dropbox Sign. On this page, there is a message for me to enter my email and after that  I receive this "We just sent you an email. Please open it and click 'Review Document'." I have been checking my email but it has been for hours now that I have not been receiving any email from Dropbox Sign.  Please help. 

 

Dropbox Sign
  • Walter's avatar
    Walter
    10 months ago

    Thanks for the cooperation MJC23 - you've got :envelope: 

     

    Whenever you get the chance, please have a look at your inbox and we'll take it from there. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hey there MJC23 - sorry to hear about this.

     

    Could you check your spam/junk folder as well and let me know if you can find the email in question?

     

    Thanks!

    • MJC23's avatar
      MJC23
      Explorer | Level 3
      10 months ago

      Hello Walter,  

       

      I have checked the SPAM folder and did not see the email in question.  

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