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Link to document
If i change my document the link i send with whatsapp is not correct anymore. How can i fix this
That's correct, uploading to the Dropbox site directly onto the same file is guaranteed to keep the link active.
Letting the file save in Explorer/Finder and then syncing 'might' keep the link, depending on how the save is created, so it isn't guaranteed to keep the link.
- Rich
Super User II
Laurence28 wrote:
If i change my document the link i send with whatsapp is not correct anymore. How can i fix thisYou need to make sure that you overwrite the original file without deleting it. If the file is deleted, the link will become invalid.
It's important to know that some applications, while saving over an existing file, will first delete the original before saving the new version. If this happens and Dropbox is fast enough to sync that deletion, it will break the link.
If whatever application you're using works this way, the safe way to save over an existing file while maintaining the link would be to save the new version elsewhere and then manually move it into the folder, replacing the original. Doing it this way should prevent the original from being deleted before the new version is in place.
- But how can i save it, as far as i know saving is doing automaticly when i close the website
- Nancy
Dropbox Staff
Hi Laurence28, sorry to jump in.
From what I understand, you’ve created a shared link on Dropbox, you’ve pasted it on WhatsApp, then you edit the document on Dropbox, which causes the shared link to break. Is this right?
What type of file is this about? How are you editing it, after creating the shared link?
Finally, can you send a screenshot of any errors your recipients are receiving?
