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Forum Discussion

Phil80's avatar
Phil80
New member | Level 2
4 years ago

I'm not receiving the email to verify my account, any help?

For the validation of my account, I do not receive the mail from dropbox in my mailbox ... an idea?
Account Settings
emails
Security
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey Annarita Battista Pleasy, I have responded back to your email. 

 

Thanks! 

  • GB13's avatar
    GB13
    Explorer | Level 4
    3 years ago

    Problem persists...

     

    Dropbox still unable to send verification email. Unbelievable

     

     

     

     

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi GB13, are you using a public email provider, or a private domain?

       

      Are you receiving any emails in the junk/spam folder?

      • GB13's avatar
        GB13
        Explorer | Level 4
        3 years ago

        I dont know if its public provider or private domain. Outlook is used at my university.

         

        my junk/span folder is empty

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