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Forum Discussion

Feriman's avatar
Feriman
New member | Level 2
2 months ago

I didn't get an "Out of space" email even though my notifications are on.

It has been set, but I didn't get an email about I'm running out of space, when it happened yesterday. I don't know why. I have checked my Gmail and nothing is in the Spam or Trash folder. The...
Account Settings
emails
Storage space
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey Feriman, thanks for posting here! 

Could you clarify the quota of your current plan, and how much you were using yesterday? 

Also have you made sure that the no-reply@dropbox.com is added to your address book for future reference, and that your email provider doesn't block access to these email domains?

Let me know more!

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