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Forum Discussion
I can't reset my password as I have no access to the email
Hello everybody,
Need to log in to my dropbox account but i forgot the password.
I cant reset it because the email address is business and not available anymore to email servers.
There is a...
andreas chat wrote:
There is another way to confirm my id and have again access to my drop account??
If you have another active device already linked to your account you may be able to gain access to your Dropbox. If not, then you'll need access to the email address associated with the account.
Lost password
- Rich
Super User II
DELBOY12 wrote:
Can't get into my Dropbox account because I've forgotten my passwordAs long as you have access to the email address associated with your Dropbox account, you should be able to reset the password.
- I can't remember the password and i don't have access to the mobile number registered on the account plus i can't remember the recovery email so i honestly don't know how I'm going to get into my account
- Rich
DELBOY12 wrote:
I can't remember the password and i don't have access to the mobile number registered on the account plus i can't remember the recovery email so i honestly don't know how I'm going to get into my accountIn that case, you won't be able to sign in to the account. You need access to the email address in order to receive the reset information. Also, if you have two-step verification enabled and it sends a code to your phone, you'll either need access to the phone or you'll need the emergency backup codes you were give when you enabled two-step verification.
