We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Jimmy's avatar
Jimmy
New member | Level 2
8 years ago

File count and folder size?

Hi, i cant find the folder size and file count info for my folders online. Where can i see that? Should it not be visible in the folder tree on the login page?

I have to make a quick comparison between the files and folder on my PC and online to check if all files are uploaded or not.

BR Jimmy


  • wrote:

    It's totally ridiculous that it's impossible to view the simple number of files in a folder, much the less total size of the files in that folder.


    You mean like this:

     

     

    And this:

     

    Just select all files in a folder and you'll get the total number of items selected. For folder size, change one of the column headers to Size, select the folder, then click Calculate size from the menu on the right.

     

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    I'm afraid such information is not available online Jimmy :(
  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff

    Hi Jimmy

     

    It appears that you are asking about checking a folder's size online, which is answered here: 

     

    https://www.dropbox.com/help/8785

     

    Hope that this helps! If I have misunderstood, can you please let me know?

     

    Thank you!

     

    Kind Regards,
    JaneA

    • wishfuluser's avatar
      wishfuluser
      Collaborator | Level 8

      Two points on this thread:

       

      1. The link only addresses file size. Re folder size it just says it is not available to users. WHY it is not availble to users I cannot imagine. This is obviously an essential feature!

       

      2. The link is out of date. File size used to be available as described there, but now it is not. So now file size is also withheld—proof Dropbox is doing this on purpose.

       

      WHY would Dropbox withhold this? To dupe users into overpurchasing? This is terrible user treatment. Shame on you, Dropbox.

      • mamomi's avatar
        mamomi
        Helpful | Level 5

        This is outrageous. File count and folder and file size are the most basic of information. I wonder if Google Drive offers this.

  • gtc's avatar
    gtc
    New member | Level 2

    It's totally ridiculous that it's impossible to view the simple number of files in a folder, much the less total size of the files in that folder. I'm losing dropbox space that is an expiring promotion and I'm trying to compare the files I have backed up to what is in Dropbox before I delete them - and I can't even do a count.

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II

      wrote:

      It's totally ridiculous that it's impossible to view the simple number of files in a folder, much the less total size of the files in that folder.


      You mean like this:

       

       

      And this:

       

      Just select all files in a folder and you'll get the total number of items selected. For folder size, change one of the column headers to Size, select the folder, then click Calculate size from the menu on the right.

       

      • Dominick R.2's avatar
        Dominick R.2
        Helpful | Level 5

        The website feature that has supposedly been implemented DOES NOT WORK.

        The other string on which this same issue is lamented has been "closed" because the moderator declared it to be solved. But it is NOT solved.

        I can see only individual file sizes. The folder sizes are indicated as "--"

           * Someone else has said: "...Two smallish ones calculated size quickly. One larger one (58 Gb) took three minutes. Two more, one which shouldn't be very big at all and another which should be larger, are still calculating after over an hour...." 

           * And so I will say again (but why, I no longer know): the feature DOESN'T WORK, and *IF* it was "calculating," how would the user even know?

          * I will also say (with apologies to all Dropbox employees who do not make horrific strategic management decisions to enrich themselves and the customers be damned): Guess what?  For $100 a year you can get FIVE 1TB OneDrives from Microsoft that DO WORK + a bunch of other truly useful things like downloadable Office Suite.

               I am sorry to bash & complain about Dropbox. You were a friend once.

               But maybe if you had ANY technical support, you would log onto your customers' machines remotely like every other tech company on earth does and see the things that DO NOT WORK.  

               Frankly I find it just rude beyond belief that you compel your "Professional version" customers to rely on crowd forums to deal with problems while you advertise incessantly about your new products and only give tech support (or do you even then?) to "Business" users.  

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!