We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
PAULELECTRIC
9 months agoNew member | Level 2
Dropbox right-click options keep disappearing on Windows
My right click menu options keeps disappearing from Windows 10. I will re-install the Dropbox App and for a short time afterwards when right clicking a .PDF I will be able to see the options that I want. I especially want to see Send A Copy.. however, without even restarting the PC - a short while later this option will disappear and I need to re-install the Dropbox App to have this option show again.
Can anyone provide some context to maybe why this is happening? I am running a Windows 10 Pro PC Build 19045.
It is still visible for now. I will monitor it and the next time the right click menu options disappear I will check if it is visible in the system tray. I have downloaded and installed v193.4.5594
- RichSuper User II
@PAULELECTRIC wrote:
My right click menu options keeps disappearing from Windows 10.
When this happens, before reinstalling, have you checked to see if the Dropbox app is still running and visible in the system tray? If it is, have you closed the app and relaunched it? If it's not visible, have you tried to launch the app again or simply reboot? Also, what version of the Dropbox app are you running?
- PAULELECTRICNew member | Level 2
It is still visible for now. I will monitor it and the next time the right click menu options disappear I will check if it is visible in the system tray. I have downloaded and installed v193.4.5594
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!