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PAULELECTRIC's avatar
PAULELECTRIC
New member | Level 2
9 months ago

Dropbox right-click options keep disappearing on Windows

My right click menu options keeps disappearing from Windows 10. I will re-install the Dropbox App and for a short time afterwards when right clicking a .PDF I will be able to see the options that I want. I especially want to see Send A Copy.. however, without even restarting the PC - a short while later this option will disappear and I need to re-install the Dropbox App to have this option show again.

 

Can anyone provide some context to maybe why this is happening? I am running a Windows 10 Pro PC Build 19045.

  • It is still visible for now. I will monitor it and the next time the right click menu options disappear I will check if it is visible in the system tray. I have downloaded and installed v193.4.5594

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    @PAULELECTRIC wrote:

    My right click menu options keeps disappearing from Windows 10.


    When this happens, before reinstalling, have you checked to see if the Dropbox app is still running and visible in the system tray? If it is, have you closed the app and relaunched it? If it's not visible, have you tried to launch the app again or simply reboot? Also, what version of the Dropbox app are you running?

    • PAULELECTRIC's avatar
      PAULELECTRIC
      New member | Level 2

      It is still visible for now. I will monitor it and the next time the right click menu options disappear I will check if it is visible in the system tray. I have downloaded and installed v193.4.5594

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