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Forum Discussion
Double accounts under two different email addresses
Apparently in my interactions with Dropbox over the years, I have created two accounts under two different email accounts (it's a surprise to me). My original account, which has my files, I can see i...
Hey Bat61, thanks for posting to the Dropbox Community today!
The site won't really allow you to change the email of the empty account to the email of your original account, as an email address can only be associated with one Dropbox account.
However, if you don't want this secondary, empty account, you can simply delete it.
This will of course automatically log you out of it, so you'll be able to login to the correct one on the website as well.
As for paying for two accounts, did you notice double payments in your bank account?
You can use this page to look up transactions and see which Dropbox account they're tied to.
I hope this helps, but let me know if you have any questions.
Hannah
Dropbox Staff
Dropbox StaffHey Bat61, thanks for posting to the Dropbox Community today!
The site won't really allow you to change the email of the empty account to the email of your original account, as an email address can only be associated with one Dropbox account.
However, if you don't want this secondary, empty account, you can simply delete it.
This will of course automatically log you out of it, so you'll be able to login to the correct one on the website as well.
As for paying for two accounts, did you notice double payments in your bank account?
You can use this page to look up transactions and see which Dropbox account they're tied to.
I hope this helps, but let me know if you have any questions.
Thank you so much!!!
