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Forum Discussion
Does Dropbox Support exist? My account has been hacked
For almost a month now I am trying to retrieve one of our accounts which was hacked and dont have access any longer . I have been contacted By LEX from support and I have replied to the emails multip...
- Hi HCAhydrographics, I’m sorry to hear about the situation.
If you wish, l could open a ticket for you and contact you directly at the email address that’s linked to your Community profile.
This way, we can look into this together and see what we can do.
Let me know if that’s OK with you.
Hello,
Someone has been logged to my account 1 hour ago and i want to know what was made during the session login.
I've tried to download a picture from my account for example, but there is nothing registered in the account "Activity".
How can i contact the support to get the full historic of actions ?
Thanks for your help.
Mark
Super User II
Super User IIHi ITSME07
The only data that is available is at www.dropbox.com/events. Support have no other information than what you see there.
Have you already removed access to the account to the hacker at www.dropbox.com/account/security ?
He wasn't in the list. I only recieved an email that tolds me someone has logged with a Web Brower.
From US, California.
