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Forum Discussion
Comments notification
Hi!
I have issues with notifications, I don't understand why dropbox doesn't show me notifications of comments.
It doesn't show me on the app and on the website. I think is a bug, someone can help me?
Thank u so much
- Hi hannah,
After a lot of tests I understand that if the folder isn’t mine I don’t receive notifications, I changed the folder and it works! Thank you for the assistance ❤️
- Rich
Super User II
alessiacosio wrote:
I have issues with notifications, I don't understand why dropbox doesn't show me notifications of comments.
Make sure you have comment notifications enabled on your Notifications page.
Comments notification are enabled. I have this issue with only one collaborator
- Hannah
Dropbox Staff
Hey alessiacosio, can you let us know where you're having this issue?
Is it on Dropbox Paper, or on a shared file?
Also, are you referring to notifications on the website, or on the Dropbox icon on your computer?
And are you receiving comment notifications from other people, just not from this particular person?
