You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
BTG247
2 years agoNew member | Level 2
Combining Accounts
Hi Everyone,
I was hoping for some help. I currently have 2 logins for Dropbox. I wanted to change my email address to our main email (we are a business) so that our main email can be the one ...
- 2 years ago
BTG247 wrote:
I wanted to change my email address to our main email (we are a business) so that our main email can be the one notified once documents have been uploaded but it will not let me as the main email has a Dropbox account as well.
Accounts cannot be merged. The way to solve this is to change the email address on the other account to a third email address. That will free up your main email so you can use it on the other account.
Rich
Super User II
BTG247 wrote:
I wanted to change my email address to our main email (we are a business) so that our main email can be the one notified once documents have been uploaded but it will not let me as the main email has a Dropbox account as well.
Accounts cannot be merged. The way to solve this is to change the email address on the other account to a third email address. That will free up your main email so you can use it on the other account.
BTG247
2 years agoNew member | Level 2
Thank you for your help. This worked.
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!