You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dperonteau's avatar
dperonteau
Explorer | Level 4
3 years ago

Can't login to my account and cannot reset the password; I get an error, but it goes away quickly

i have been trying to login to my account.  Can't login.  Can't get a call from Dropbox unless i login first and request a call.  Vicious Circle and looping Can't reset password.  gets an error.  B...
Account Access
Account Settings
Error Messages
Security
dperonteau's avatar
dperonteau
Explorer | Level 4

That is what i would call bad service.  If i provided my clients with an answer like yours above, i would be out of business.

 

Thanks for nothing.

 

Dale

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

dperonteau you've not really given anybody any info to work on here though. 

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!