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Forum Discussion
Can't login to my account and cannot reset the password; I get an error, but it goes away quickly
i have been trying to login to my account. Can't login. Can't get a call from Dropbox unless i login first and request a call. Vicious Circle and looping
Can't reset password. gets an error. B...
Rich
Super User II
Super User II
dperonteau wrote:
i have been trying to login to my account. Can't login.
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
How do i get a dropbox human to talk to?
Phone support is available for Business accounts and is accessible via a callback initiated from your Admin console. If you're unable to access your Admin console or you're not on a paid Business plan, then all support is handled through the Support page linked above.
If you are on a Business plan, open a ticket using the above information and replay back here with your ticket number. A Dropboxer might be able to check on the ticket for you.
That is what i would call bad service. If i provided my clients with an answer like yours above, i would be out of business.
Thanks for nothing.
Dale
- Mark
dperonteau you've not really given anybody any info to work on here though.
