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dracen658's avatar
dracen658
Helpful | Level 5
4 years ago

Can't login on my PocketBook

Hi I can't log in to the dropbox via a poketbook. When I open the authorization page, the system does not offer me to enter my username and password. PB641 YTD908000018002000A4 74:ee:2a:d8:4b:...
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customer's avatar
customer
New member | Level 2

Same issue on the Pocketbook Verse Pro (which was released in 2023), very annoying. My pocketbook uses Linux 3.10.65. Can someone help to find a fix please? Thanks for the support

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey customer - have you ensured that your device meets the minimum requirements per this page? 

  • customer's avatar
    customer
    New member | Level 2
    10 months ago
    The thing is, the dropbox app on the pocketbook is pre-installed. It seems to function properly. When opening the app, I am directed to the DropBox website to login but nothing is displayed on the DropBox website. The webpage is totally blank, while I should be able to log in!
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      In that case, you can try another browser or even reaching out to Pocketbook's support for further assistance customer 

       

      Let us know of any updates!

      • Noxelion's avatar
        Noxelion
        New member | Level 2
        3 months ago

        I just saw this issue on a newly bought PocketBook InkPad Lite. Going to the Settings, installing the latest update and restarting the device (by holding the power button for > 12s) solved the issue of the infinite spinning wheel being shown when attempting to sign in.

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