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StitchG's avatar
StitchG
New member | Level 2
3 months ago

Can't change my Dropbox account email to a Gmail address

Hi, I am trying to change me email to a gmail address, but the dialog when pressing 'Update email' sets a red ring around the 'new email' entry field and just has a small red cross below it with no ...
  • Jay's avatar
    Jay
    3 months ago

    Is it possible that the Gmail address is currently being used by another Dropbox account already? 

     

    Have you attempted to login to Dropbox using that email, or tried to reset a password for it?