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Forum Discussion
Cannot find my selective sync settings
I have looked everywhere on my Dropbox.com account and cannot find sync anywhere. I have found preferences and there is nothing about sync there. I have a colleagues whose screen shows sync under this menu. I have been on Dropbox since 2008. I upgraded the desktop app but don't know if or how I can update the desktop application. Any suggestions? Could she possibly have a paid version if she has selective sync -- but even with the free version I should have sync shouldn't I so I can remove files I don't want to sync
Her message: Across the menu bar at the top you should see a drop box icon. Click on it. [Note: this only opens my dropbox - I need to click my personal icon and then I get setting and preferences]
Then you’ll see an option called settings or preferences.
Click on it and you’ll see an option that says sync. [Note: I don't see sync option anywhere here]
Click on that and look for an option that says ‘selective sync’
Here you can click only the folders you want.
- Rich
Super User II
Gala_4 wrote:
I have looked everywhere on my Dropbox.com account and cannot find sync anywhere.
What do you mean by "cannot find sync?" Are you referring to the Selective Sync settings where you can tell Dropbox to remove folders from your local drive, or are you looking for some other setting?
If it's Selective Sync that you're looking for, this can be found in Preferences within the Dropbox application on your computer. You need to click the Dropbox icon in your system tray (Windows) or menu bar (Mac), then click your avatar in the top-right corner, then click Preferences. Once the Preferences window opens, you'll see a Sync tab.
If you don't see the Sync tab, take a screenshot of the window you see being sure to mask any private information like your email address, etc.
Yes, I am referring to the Selective Sync settings where you can tell Dropbox to remove folders from your local drive.
Here's what I see under preferences:
But this is in the list under Settings... Here's the top part of that page... and there's no sync and it's also not in Manage settings
- Rich
Gala_4 wrote:
Here's what I see under preferences ... But this is in the list under Settings... Here's the top part of that page... and there's no sync and it's also not in Manage settings
You're on the Dropbox website, not the Dropbox application on your computer. Refer to my earlier reply and the link to the help article that shows you how to access Preferences in the Dropbox application.
