You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Thrall's avatar
Thrall
Explorer | Level 3
4 years ago

What happens to existing files after the 30 days trial ends?

I know dropbox stops syncing after the 30 days trial ends, but what happens to the files I've uploaded during the trial? Can I still access them? And how long would they stay? (Sorry for my bad Engli...
  • Jay's avatar
    4 years ago
    Hi Thrall, thanks for joining the Community!

    When you downgrade after a trial, all that will happen to your account is the files will stop syncing, if you're overquota when you downgrade.

    You'll still be able to access your account, however, any new additions or edits won't sync to the account. The files will remain indefinitely on the account, as Dropbox doesn't delete any files without user input. I would recommend that you login to your account at least once within 12 months to keep the entire account active.

    You can delete files from your account to get underquota again, which will allow it to sync once more.

    If you need any more details, feel free to message back!