You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

liambline's avatar
liambline
New member | Level 1
13 hours ago

I opted for a 30-day Plus trial, but I got billed immediately.

ACCEPTED A 30 DAY FREE PLUS TRIAL BUT GOT CHARGED ANYWAY?? HOW TO GET REFUNDED??

Billing
Refunds
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    4 hours ago

    Hey liambline, welcome to the Community. 

    I can see in our system that you’ve managed to reach our support team in the meantime. 

    Please check their latest email, when you have the chance, and reply back to them; they’ll take it from there.

    I’ll be here, if you need something else.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!