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angryoldman's avatar
angryoldman
New member | Level 2
2 years ago

Unauthorized Dropbox Fax account and charge

I was awakened by an account alert I was being charged $180 for Dropbox Fax but, I never signed up and never used Dropbox fax. This is not authorized by me and I need my money ASAP ticket 22792660 wa...
cancellations
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  • Hannah's avatar
    Hannah
    2 years ago

    Hey angryoldman, thanks for letting us know about this.

     

    I can see from your ticket, that you're already in contact with a member of our team about this.

     

    I passed your comments along to the agent working on your case and raised the priority of your ticket, so they'll be replying back to you the soonest possible.

     

    Have a great week ahead!

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

If you never gave Dropbox your card details then you need to speak to your card company as your card has been compromised. 

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