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Forum Discussion
Trying to contact Dropbox to change billing CC
Can someone please tell me how to contact anyone from DROPBOX. I have followed every tool possible and am getting nowhere. They have just charged my personal credit card for a business account and ...
You update cards yourselves at www.dropbox.com/account .
You can then contact support at www.dropbox.com/support.
Emails do go out ahead of charging - multiple ones in fact. I know they start emailing me about 10 weeks before.
Just like someone else I just saw I have spent a frustrating hour trying to cancel my dropbox and any free trial I might be on. There is no
'cancel' under Plan and I did not sign up on itunes or whatever. It is very concerning not being able to contact anyone or have an e mail. I do not want to be charged by Dropbox for anything further and wish to cancel. It shouldn't be this hard.
I wish to cancel my Dropbox and any free trial I may inadvertently be on. There is no 'cancel' at the bottom of my plan and I did not sign up via itunes. I have spent an hour or more trying to contact anyone and it seems there is only a bot who is no help. I do not wish to be charged by Dropbox for anything further and have no way of contacting anyone or ending my plan.
