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Forum Discussion

SarahP's avatar
SarahP
Explorer | Level 4
11 months ago

Switching from monthly to annual billing - paying with PayPal

I have searched articles and none seem to be able to help.   I'm on Dropbox Plus, with monthly billing. Wish to switch to annual to save a few £.   When I go to my Billing settings, view ...
Billing
Payments
  • Mark's avatar
    Mark
    11 months ago

    Hi SarahP 

     

    Aha! You are on PayPal. 

     

    So the only way to do this is to cancel the PayPal subscription. Wait for it to expire and downgrade your account (dont worry, data is safe!) and then upgrade again either via PayPal or the website to the annual plan.

SarahP's avatar
SarahP
Explorer | Level 4
11 months ago

l already checked that article. There IS no "Billing Period" section that shows up. That's the problem!

  • SarahP's avatar
    SarahP
    Explorer | Level 4
    11 months ago

    see screenshot

     

    [removed]

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      11 months ago

      Hi SarahP 

       

      Aha! You are on PayPal. 

       

      So the only way to do this is to cancel the PayPal subscription. Wait for it to expire and downgrade your account (dont worry, data is safe!) and then upgrade again either via PayPal or the website to the annual plan.

      • SarahP's avatar
        SarahP
        Explorer | Level 4
        11 months ago

        thankyou! will do that. Could be useful to have that in the how-to article as well..

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