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Forum Discussion

SarahP's avatar
SarahP
Explorer | Level 4
12 months ago

Switching from monthly to annual billing - paying with PayPal

I have searched articles and none seem to be able to help.   I'm on Dropbox Plus, with monthly billing. Wish to switch to annual to save a few £.   When I go to my Billing settings, view ...
Billing
Payments
  • Mark's avatar
    Mark
    12 months ago

    Hi SarahP 

     

    Aha! You are on PayPal. 

     

    So the only way to do this is to cancel the PayPal subscription. Wait for it to expire and downgrade your account (dont worry, data is safe!) and then upgrade again either via PayPal or the website to the annual plan.

  • SarahP's avatar
    SarahP
    Explorer | Level 4
    12 months ago

    l already checked that article. There IS no "Billing Period" section that shows up. That's the problem!

    • SarahP's avatar
      SarahP
      Explorer | Level 4
      12 months ago

      see screenshot

       

      [removed]

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        12 months ago

        Hi SarahP 

         

        Aha! You are on PayPal. 

         

        So the only way to do this is to cancel the PayPal subscription. Wait for it to expire and downgrade your account (dont worry, data is safe!) and then upgrade again either via PayPal or the website to the annual plan.

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