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Forum Discussion
guyrivers
3 days agoNew member | Level 1
Small company getting billed but staff using personal accounts
Small company is billed annually for Dropbox but the 2 staff use personal accounts to access company files. These personal accounts run out of space and are prompted to upgrade. I'm one of the 2 st...
Mark
3 days agoSuper User II
guyrivers wrote:What is the process to obtain login information for the company account (the one being billed annually)?
To add to what Megan said the Team Admin probably needs to purchase another 2 licences for the company Dropbox. I'd also suggest you dont use your personal email for that as then the company 'owns' that email/data and if you leave you could have issues accessing it and getting it back - Dropbox cannot assist as its owned, at this point, by the Business. So either set up a new email or use your work one.
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