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MichC33's avatar
MichC33
New member | Level 2
3 months ago

My account was downgraded because my payment card expired. Can I get my data back?

Hi my account was downgraded because my payment card expired. I wasn’t aware of the problem and now don’t know if I can get my data back. Will it have been deleted? Is there a way to see what has bee...
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MichC33's avatar
MichC33
New member | Level 2
It says

Your quota was decreased to 2 GB
13/5/2024 21:40

When I go to events… would that be recoverable?
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 months ago
MichC33 wrote:
When I go to events… would that be recoverable?

Have any actually been removed since then? Dropbox usually give quite a bit of grace. 

 

However, if they were removed you get 30 days to recover, so, if they were removed more than that they arent I'm afraid. 

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