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Forum Discussion
Dropbox Bill $216.11 -- But I Didn't Want It!
I've tried to unlink this automatic billing but with no success. I don't even remember signing up for a Trial that turned into a PRO Plan or whatever it says. How did this even happen? Before I could...
wow, that was quick. Dropbox immediately helped my via the chat and fixed the issue. Thank you so much, David. Consider me a happy customer!
wow, that was quick. Dropbox immediately helped my via the chat and fixed the issue. Thank you so much, David. Consider me a happy customer!
Hi I am in the same situation, Dropbox please how do I speak with a real human to get the charge refunded. I did not want to get charged for an annual subscription. Please reach out to me a human who workd at Dropbox, I cant se how to do it on your website.
- Nancy
Dropbox Staff
Welcome aboard the forum, Canadian_help.
As a first step, can you let me know whether your Dropbox account was upgraded directly via the Dropbox website or the App Store/Play Store instead?
That’ll help me guide you further.
