You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

JamesJ's avatar
JamesJ
New member | Level 2
7 years ago

Back to Dropbox Plus

Hello, I would like to return to Dropbox Plus and have my account returned to the state it was in prior to being absorbed into a Dropbox Business account. The sequence of events was: -I was a Dro...
  • Rob_Cash's avatar
    7 years ago

    You should be able to leave a 'limited' team, the state a downgraded Business Team enters when it isn't renewed. You will still be a Dropbox Basic account at that point, and would no longer have access to files that are part of the team account, so before you try to remove yourself you will want to ensure you make local copies of any of your files in the Team folders .  Once you have secured your files, and left the team, you should be able to upgrade to the personal account of your choice. 

     

    When a personal account joins a Business account, ownership of the files in the personal account transfers to the team, and the account is downgraded to a Basic account, with a refund of the unused portion of the paid account.  (This is for the case of joining a business account with an existing paid account) 

     

    According to our help files, you should be able to:

    If you would like to leave a team:

    1. Sign in to dropbox.com.
    2. Choose your work account at the bottom left.
    3. Click the button by your team name: Groups and members or # members.
    4. Click Leave team.

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