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Forum Discussion

bjgoldstein's avatar
bjgoldstein
New member | Level 2
7 years ago

Need to reduce licenses

What needs to be done to reduce the number of licenses that we are paying for?
Account Settings
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Team admin
  • Mark's avatar
    Mark
    7 years ago
    I am pretty sure you can only do this upon renewal of your contract to a minimum of 3 (it used to be 5).

    You can alter the licences you need at the Admin dashboard: https://www.dropbox.com/team/admin/dashboard
  • Jay's avatar
    Jay
    7 years ago
    Entering a minus symbol and a number doesn’t work to show the 'Remove licenses' option?
     
    If this is the case, would it be okay to message you at the email address associated with your forum profile to assist further?
Plc's avatar
Plc
New member | Level 2
My account has 5 licenses with only 3 active. I want to reduce the account licenses to 3 but Dropbox says the account has a minimum of 5 and won’t allow the decrease. Please advise
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hi Plc, would it be okay if we message you at the email associated with your forum profile to assist you further on this matter?

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