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Forum Discussion
bjgoldstein
7 years agoNew member | Level 2
Need to reduce licenses
What needs to be done to reduce the number of licenses that we are paying for?
- 7 years agoI am pretty sure you can only do this upon renewal of your contract to a minimum of 3 (it used to be 5).
You can alter the licences you need at the Admin dashboard: https://www.dropbox.com/team/admin/dashboard - 7 years agoEntering a minus symbol and a number doesn’t work to show the 'Remove licenses' option?If this is the case, would it be okay to message you at the email address associated with your forum profile to assist further?
Mark
Super User II
I am pretty sure you can only do this upon renewal of your contract to a minimum of 3 (it used to be 5).
You can alter the licences you need at the Admin dashboard: https://www.dropbox.com/team/admin/dashboard
You can alter the licences you need at the Admin dashboard: https://www.dropbox.com/team/admin/dashboard
Plc
7 years agoNew member | Level 2
My account has 5 licenses with only 3 active. I want to reduce the account licenses to 3 but Dropbox says the account has a minimum of 5 and won’t allow the decrease. Please advise
- Peder7 years agoNew member | Level 2
I have the exact same problem. Can you assist me as well?
- Jay7 years agoDropbox StaffIf you’re having problems reducing the licenses on your account, let me know if it’s okay to reach out to your email address on your forum profile.
- Peder7 years agoNew member | Level 2
yes please!
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