We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Wouter0301's avatar
Wouter0301
New member | Level 2
8 years ago

Need a refund of a yearly plan to change it to monthly

Hello,   I accidentally purchased a yearly subscription in stead of a monthly subscription. I live in the European Union, therefore I can get a refund. How do I go about it and what information w...
cancellations
Payments
  • Rich's avatar
    Rich
    8 years ago

    Just select Account followed by Get help with other issue.

jack999's avatar
jack999
Explorer | Level 4
8 years ago
This is the worst company I ever dealt with there community boards looks like it was created by a 5yo and there chat service is even worse.. Dropbox is a broken product and dosent integrate with gmail or iPhone well... I will never recommend this garbage to any of my clients again.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!