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Forum Discussion
My account was downgraded because my payment card expired. Can I get my data back?
Hi my account was downgraded because my payment card expired. I wasn’t aware of the problem and now don’t know if I can get my data back. Will it have been deleted? Is there a way to see what has been deleted?
- Mark
Super User II
How long ago was it downgraded? If its a few days you are fine. If its many many months it may not be.
You can upgrade again at www.dropbox.com/plans and you can see data, without needing to upgrade etc. at www.dropbox.com/home. You may also want to check www.dropbox.com/events to see what it says about files. Note if they have been removed for being over quota by Dropbox they are not recoverable.
