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Forum Discussion
Linking Personal and Business accounts - Account types?
I searched the help and forums, but couldn't quite find the answer to my question.
My wife has a long-held Dropbox Plus personal account, which syncs to her laptop (via the Dropbox app with the...
devynosborne wrote:
But this page confuses me about whether a Plus account can be linked with a Professional account, or if it has to be a Business Standard.
While Professional is considered a business account, it's an individual account, just like the Basic and Plus accounts. Account linking can only be done with a team plan, which would be Business Standard or Business Advanced. You can't link a Plus and Professional account.
I believe I read there are actually two different Dropbox folders (presumably labeled appropriately) that otherwise behave like a normal personal one. That would be ideal.That's correct. The existing personal account would have its folder renamed to Dropbox (Personal) and the Business account would be in a folder called Dropbox (Team Name), where Team Name is the name you give to the Business team.
Well, a bit late. but if u did link to a teams account your packrat feature and _ALL_ the file versions it had stored were deleted by an automated script with _NO_ way to retrieve the file versions. I have opened 2 dbox tickets and after going up the support tiers I was told "sorry, no luck. we can restore the packrat feature but _NOT_ all the file versions we deleted. No where in the linking process was this explained and I was not made aware of the impeding doom from my files. Super bad practice on dbox part. Clearly the "customer success" part of dbox is not listened to and only the revenue generation team and programmers are making the decisions.
