You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Rita15's avatar
Rita15
New member | Level 2
7 months ago

I'm not sure I chose the 30-day trial period. How can I check that?

I'm not sure I chose the 30-day trial period. How can I check that? I don't want it.

Billing
cancellations
Plans
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hi Rita15, welcome to our Community! 

     

    Can you maybe try to visit your plan page directly through this link? If so, what subscription do you see there?

     

    Did you upgrade to a trial via the Dropbox site or the mobile app? Feel free to also have a look at this Help Center article. 

     

    Let me know more! 

    • Rita15's avatar
      Rita15
      New member | Level 2
      7 months ago

      Hi Megan,

       

      It is written Dropbox Basic. Is this the trial period or just a free plan?

       

      Thanks!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!